Withdraw from a contract

If you are a consumer in the EU, you have a 14-day right of withdrawal from the day you receive your order, without giving any reason. Fill in the form, check it, then confirm. One clear declaration is enough; you do not need an account.

A product that was sealed at delivery and whose seal has been broken is no longer covered, for health protection and hygiene reasons. The full conditions are on the Returns page.

1. Your declaration

It is in your order confirmation email and starts with W-.

Leave empty to withdraw from the whole order.

We use these details only to process your withdrawal.